Post Photographic Ltd. and Post Castle Media Ltd. is committed to respecting your privacy and this policy is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via our website or through booking our services. Any personal information we collect from you will only be used in accordance with this policy and so please read it carefully so that you understand our views and practices
The information we collect
When you do business with us, register with our website for the purpose of obtaining services from us, we may use this information in a number of different channels including financial information for invoicing, marketing and email notifications. The personal/business information that we may collect from you:
name; postal address, email address and telephone number
information relating to transactions carried out between you and us, on or in relation to this website; and any other information that you choose to send to us
We do not store credit card details nor do we share customer details with any third parties that are not in relation to the running of our business.
How we will use the information about you
We use your information held about you in the following ways:
to maintain a database of our customers and registered users
to enable you to use the services available on the website and through our companies
to process orders and supply you with products and services purchased via the website or through bookings
to book your portrait, event, exhibition, stand or conference in
to collect payments from you
to contact you or send you information directly relating to your order, booking, any survey, future work requirements or use of the website
to add you to relevant mailing lists and send you email notifications which you have specifically requested
Disclosure of your information
We may share your personal and company information within our group of companies. This will include any subsidiarity companies, as defined in section 1159 of the UK Companies Act 2006), for the purposes set in this policy.
We may share your information with selected third parties including:
Business partners, agents, suppliers and sub-contractors, for example Peak Cashflow who look after all of our invoicing, for the performance of any contract for products or services which we enter into with you
Credit reference agencies and our accounts team for the purpose of assessing your credit score where this is a condition of us entering into a contract with you
We may also disclose your personal information to third parties:
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or other agreements; or to protect our rights, property, or safety or the rights, property and safety of others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We do not share your information with any direct mail organisations or other third parties unconnected with the provision of our activities.
Where we store your information
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside of the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
How we protect your information
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.
All information you provide to us is stored on secure servers through Google and Sage. All of these applications are secured through passwords. We take necessary steps to insure that all passwords are kept safe and are confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org or Post Photographic Ltd. Bannut Tree House, Lye Head, Bewdley, DY12 2UW.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you, and we may ask you to supply appropriate evidence of your identity.